Company and contact information
E-mail: info (at) tulihelmi.fi
Phone: +358 400 950 973
All prices include VAT 24%. We reserve all rights to change the terms and conditions, and the prices.Minimum order
There is no minimum order, but for orders under 10 euros we will charge 1 euro of low order fee.Payment
We accept the following payment methods (push a payment method and read more):
Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken
Visa, Visa Debit, Visa Electron, MasterCard and Debit MasterCard cards
You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.
Masterpass is a digital payment service that allows you to check out faster by storing all of your payment and shipping information in one secure location.
Terms and conditions of Pivo can be found here
With Jousto invoice and part-payment you can pay in over 4000 online shop in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4,90 eur). With Jousto part-payment, you get max 12 months payment time (invoice fee 4,90 eur and monthly interest rate 2,42%). More information: www.jousto.com
Mash invoice and part-payment is available to over 20 years old consumers having a permanent address in Finland. More information about Mash here
Mash Finance Oyj (2159120-9) is a Finnish financing institution operating since 2007. Mash Finance Oyj reserves a right to review the credibility and the address information of consumers using Mash invoice or part-payment. The consumer is also requested the provide the personal id number. The credit is approved or declined based on this review.
You can place your order with an Express Checkout option, in this case you do not need to create an account in our store. Pay savely with PayPal account or by credit card without PayPal account.
If you choose a bank transfer, please make a payment to:
Bank account: Nordea FI1511323500239713
Message (Viesti): order number
The order will be sent as soon as payment has arrived.
If you pick up your order from Riihimäki, you can also pay by cash.
The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.
Payments via Internet banking, wallets, payment cards (credit/debit), invoice or partial payments are offered by Bambora PayForm, Paybyway Oy. The payment process is conducted in the online service of the Bambora. Bambora or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secured connections.
Bambora PayForm, Paybyway Oy (VAT FI24865594)
Telephone: +358 29 300 5050 (workdays 9-16)
Address: Laserkatu 6, 53850 Lappeenranta, Finland
authorized by the Financial Supervisory Authority of Finland
More information here
We ship Worldwide. All items are in stock and ready to be sent same or next business day. Free shipping for orders over 40 euros.
|FINLAND||Letter||from 3.00 €||4-5 business days||no|
|Plus-letter||from 4.00 €||1-2 business days||partial tracking|
|ÄrräPaketti||6.90 €||2-5 business days||yes|
|Matkahuolto||7.90 €||1-3 business days||yes|
|Parcel by Post||6.90 €||1-3 business days||yes|
|Pick up from Riihimäki||0.00 €|
|EU||Priority Mail||from 3.79 €||3–6 business days||no|
|WORLD||Economy Mail||from 4.04 €||from 12 business days||no|
|Priority Mail||from 5,16 €||4-20 business days||no|
- If your order is only a Gift card, stage of choosing delivery method will be skipped, because Gift card are virtual items.
- If you have a Gift card or a Discount Code – put it's code into “Redemption Code” field at the stage of choosing payment method. Please also choose other payment method (it can be needed if sum of a Gift card is not enough to pay all the order). You can pay shipping costs by a Gift card.
Note that item real color may differ from colors you see on photos, because photo is not always able to catch colors as they are in reality. Colors you see on photos also depend on your display settings.Returns
NOT USED items can be returned within 14 days from the moment they were received, cost of items will be returned to the buyer (only for orders sent by post). Notice, always contact us before returning products! Right for return does not cover items made by order and items which were under influence of force majeure.
- NOTE! Earrings and piercing jewelry can't be returned, because these products can't be resold (Kuluttajasuojalaki 6:16 § 3 ja 4).
All jewelry has warranty of 30 days.Recomendations
It is not recommended to swim and take a shower with jewelry. All jewelry should be used with care, kept in a dark place in individual soft package (this will help to keep colors and save jewelry from scratches). It is not allowed to give jewelry to children.Repairing
We offer repair services after warranty period. Also out-of-warranty cases can be repaired and charges of every case will be estimated individually.