unique handmade jewelry

Shipping and delivery

PAYMENT AND DELIVERY
ORDERING
GIFT CARDS
RETURNS AND WARRANTY

How_to_order


Prices

All prices include VAT 24%.

Minimum order

There is no minimum order, but for orders under 5 euros we will charge 1 euro of low order fee.

Payment
  • netbank
  • bank transfer
  • cash (only pick up from Riihimäki)
  • PayPal
Delivery

We ship Worldwide. All items are in stock and ready to be sent after we get your payment. Jewelry by order take about 7-14 business days to produce, during rush season in November-December producing time can take longer. Free shipping for orders over 40 euros.

MethodPriceDelivery timeTracking
FINLANDPick up from Riihimäki0.00 €
Priority Mailfrom 2.80 €1-2 business days no
ÄrräPaketti5.90 €2-5 business days yes
Matkahuolto7.90 €1-3 business days yes
SmartPOST5.90 €1-3 business days yes
EUROPEPriority Mailfrom 3.79 €3–6 business daysno
WORLDEconomy Mailfrom 4.04 €from 12 business daysno
Priority Mail from 5,16 €4-20 business daysno


Ordering
  • To make an order you should register or sign in if are already a registered user..

  • Add items you want to order into shopping cart. Choose if needed kind of earring hooks, size of bracelet or length of necklace.

  • After all needed items are added into shopping cart use link “Checkout” on the top of the page or puch a button “Go to checkout” if you are viewing a shopping cart page.

  • Go through all stages of the checkout – choose delivery and payment methods, postage costs will be automatically calculated.

  • After order is done you'll get an order conformation to your e-mail. Order conformation will include list of item you ordered, order amount and payment information. History of your orders you can check in your account in our webshop.

  • After we get your payment your order will be prepared and sent.

- If your order is only a Gift card, stage of choosing delivery method will be skipped, because Gift card are virtual items.

- If you have a Gift card or a Discount Code – put it's code into “Redemption Code” field at the stage of choosing payment method. Please also choose other payment method (it can be needed if sum of a Gift card is not enough to pay all the order). You can pay shipping costs by a Gift card.


Returns

NOT USED items can be returned within 14 days from the moment they were received, cost of items will be returned to the buyer (only for orders sent by post). Notice, always contact us before returning products! Right for return does not cover items made by order and items which were under influence of force majeure.

- NOTE! Earrings and piercing jewelry can't be returned, because these products can't be resold (Kuluttajasuojalaki 6:16 § 3 ja 4).

Warranty

All jewelry has warranty of 30 days starting from the day it was received by the customer. During warranty period broken and lost parts are replaced by the same or similar parts for free of charge. Warranty does not cover: darkening of metal parts, batteries os misuse of jewelry - broken beads, stones; jewelry was in water.

Recomendations

It is not recommended to store items in a humid places (bathrooms, etc.). It is forbidden to swim and take a shower with jewelry. Water can cause color change of metal parts and jewelry can loose it's original look. All jewelry should be used with care, kept in a dark place in individual soft package (this will help to keep colors and save jewelry from scratches). It is not allowed to give jewelry to children - some parts are glued or can be easily broken.

Repairing

We offer repair services after warranty period. Also out-of-warranty cases can be repaired and charges of every case will be estimated individually.


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